About Our Guides
What are Remy Williams & Co guides?
Our guides are digital downloads — practical, beautifully designed PDFs covering travel planning, trip ideas, storytelling, and more. Once purchased, they're yours to keep forever.
What format are the guides in?
All guides are delivered as PDF files, which can be read on any device — phone, tablet, computer, or printed at home.
Can I print the guides?
Yes! Our guides are designed to look great both on screen and printed. We recommend printing on A4 paper.
Purchasing & Downloads
How do I download my guide after purchasing?
After completing your purchase, you'll receive an email with a download link. You can also access your downloads anytime from your order confirmation page. Downloads are available immediately.
How many times can I download my guide?
You can download your guide up to 5 times. If you need additional downloads, just contact us at hello@remywilliamsco.com and we'll help you out.
I didn't receive my download link — what do I do?
Check your spam or junk folder first. If it's not there, contact us at hello@remywilliamsco.com with your order number and we'll get it sorted quickly.
Refunds & Support
Do you offer refunds?
Because our products are digital downloads, we're unable to offer refunds once the file has been downloaded. If you have a problem with your purchase, please contact us and we'll do everything we can to help.
I have a question not answered here — how do I get in touch?
We'd love to hear from you! Email us at hello@remywilliamsco.com or use our Contact page.